Attended & Unattended Access: Deliver on-demand remote support and access remote unattended computers with a single powerful tool
No pre-installed software: Provide support to customers and colleagues in seconds without pre-installing software
No configuration: Anywhere to anywhere connectivity means you can work from your home or office without configuring firewalls and routers
Windows 7 / Vista compatible: Click elevation prompts remotely. It's just like being on site
Easy to use: Even novices can request support with ease
Powerful Remote Support Tools: Reboot into safe mode, transfer files, perform diagnostics and more
Never miss a call: E-mail, pager, and SMS notifications can be sent on incoming calls
Invitation only: Remote access is by invitation only. Leave your calling card on your customer's desktop to make it easier for them to get remote support from you
Integrated history and notes: Keep track of trouble tickets. Review notes. Track software and support activities with integrated help desk tools
