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Robust Remote Support

Built for IT Pros

 

Try our remote support software free for 15 days.

No obligation. No credit card required.

Man providing remote technical support
Waves
Woman using remote support software on 3 PCs and Macs

Be there when they need you

On-demand remote support software

 

Your customer can start a tech support session by downloading a small app or clicking an icon on their desktop.  No pre-installation required.  You’ll instantly access their computer. Once your remote support sessions ends, you can only gain access when you’re invited.  Your clients get the ultimate in privacy and peace of mind.

Be there when they need you

On-demand remote support software

 

Your customer can start a tech support session by downloading a small app or clicking an icon on their desktop.  No pre-installation required.  You’ll instantly access their computer. Once your remote support sessions ends, you can only gain access when you’re invited.  Your clients get the ultimate in privacy and peace of mind.

Woman using remote support software on 3 PCs and Macs
Laptop with a Post-It note, waiting for an on-demand remote support session to start

No need to schedule appointments

Time window

When your customer clicks Start Session and you’re signed out, they can then open a 12 hour time window during which you can connect and the computer can be left unattended. You can even receive an SMS letting you know that your customer is waiting.

Unattended remote access server, being remotely controlled

Choose your customers from a list and access their computer at any time

Unattended remote access

 

Choose your customer from a list and access their computer any time. You’ll need one-time permission from your customer for unattended remote access. Then you can access their computer again and again.

Choose your customers from a list and access their computer at any time

Unattended remote access

 

Choose your customer from a list and access their computer any time. You’ll need one-time permission from your customer for unattended remote access. Then you can access their computer again and again.

Unattended remote access server, being remotely controlled
Computer technician walking around the city with headphones on

What if I’m away and my customer tries to reach me?

Your customer can leave a message, ask to be referred to someone else on your team, or automatically connect when you sign in.

See how consultants, IT Pros, and business owners like you use Instant Housecall.

Built for small businesses

Lightning bolt

Connect Easily

Connects and installs easily, security assured without difficult codes or PINs. All with no hassle.

Clock

Solve Problems Faster

View and control your customer’s computer as if you were in front of it.

Automation

Automate your repairs

Pick from 100s of pre-built repairs or configure your own. Choose, Start Auto mode, then kick back and relax while repairs run automatically.

5 stars

Earn more 5 star reviews and recommendations

Automatically send your customers to Google, Facebook or the review site of your choice at the end of each session.

Megaphone

Promote your Company and Brand

Customize the desktop icon, splash screen, UI and nearly every aspect of the software with your logo.

Ready to get started?

Try Instant Housecall risk free for 15 days

Choose your Experience

Desktop and tablet