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How to Build Trust in Your Remote Support Marketing

How to Build Trust in Your Remote Support Marketing

One thing that can hold people back from using remote support services is that they’re afraid of having someone open a connection to their PC. They may think, “Is this opening a ‘back door’ that can be used later for stealing my information?” Or… “Are they going to be...

Maintenance Monday Jan 18 @ 3am

We will be performing maintenance on Monday January 18 at 3am Eastern Time (North America) for a database upgrade. During this time, all Instant Housecall services will be unavailable. We expect maintenance to last up to 3 hours. Questions? Open a ticket at...

Instant Housecall Customer for Mac updated

Earlier today, we released a new version of the Instant Customer software for Macintosh. This release includes improvements for OSX Catalina. Your customers can download the latest version of Instant Housecall from your support portal. When customers download using a...